Posts Tagged ‘brand strategy’

Looking back on Internet Week 2010! Part II.

Tuesday, June 22nd, 2010

This is part two of our rehash of Internet Week’s The  #Promise Conference!

Though we love topics with an environmentally-friendly slant, Channelise was most riveted by a more humanistic, empathic presentation by Jason Rzepka, Vice President of Public Affairs at MTV. The ambassador of teenage culture is using its influence to address very specific topics: sexting of the photographic variety and digital abuse. Stylized videos confronted us with the faces, voices, and stories of young people whose lives had been irreversibly damaged by digital media. We felt aching sorrow for the naïve victims and then dazzling hope that MTV was doing something about the problem… a very effective presentation, indeed. It ended with a soon-to-be-aired commercial of a pale, skinny teen having every digital insult he received tattooed on his body in gaping, black letters.

"Do you have digital drama?"

Adding a little celeb power of the day was Edward Norton, who spoke on behalf of Crowdrise, the social giving platform he created. The site allows fundraisers of all status to set up a page for their cause, encourage donation, and update followers on the project. This concept is catching on in a number of areas lately; read about it here, via Mashable.

We also heard from the COO of Charity: Water, Rod Arnold, who encouraged us to “give up” our birthdays in favor of asking friends and family to donate to the organization. Charity: Water claims that 100% of donations go to directly to projects that bring clean water to poverty-stricken populations. (Administrative costs come from other sponsorships.) The organization is unveiling a new media application that will let donors see exactly where each cent of their donation is spent, under the assumption that this level of transparency will encourage people to open their wallets. Now there’s a research topic!

It also brings a twist to our topic of the day. Douglas Rushkoff, author of the book Life, Inc. spoke on his philosophy, or rather, nonsupport, of corporations. Rushkoff believes that as corporations must please their stockholders, they can never work for the good of the world—no matter how many CSR programs they integrate. According to him, only private businesses can possibly create value with people.

See what we mean about PepsiCo allowing in some very opposing views? Of course, the conference sponsors was their audience, and the world at large, to consider that social and mobile media are big enough game-changers to hold corporations far more responsible, and empower consumers to demand positive environmental and social impacts. Yes, social media has changed everything. But is it enough to take on the corporation?

Life, Inc. on Amazon

The De-Oiling of Society

Friday, June 18th, 2010

Artists and designers are creating powerful BP parodies; bloggers and the vociferous social web is firing vitriol. Some argue the BP name won’t survive this catastrophe and that a possible name change or acquisition is expected down the line. BP gave us extra attack ammo with Ogilvy’s 200 million dollar Beyond Petroleum rebranding campaign from 2000. The once energizing green and yellow BP sunburst pallet has turned to dripping, oiled black and brown. And along with the 885 dead birds, 363 sea turtles and 44 dead mammals (and counting), Sponge Bob Square Pants has seen his last vibrant days at sea. Many New Yorkers are ready to take BP’s brand back from them, screaming “WE are Beyond Petroleum.”

Last week a group of 200 oil-sick New Yorkers came together for an informal strategy meeting, Responses to the Gulf Oil Spill: A Public Forum and Planning Meeting. The forum was organized by Greater NYC for Change, The New School, Sierra Club, and Democracy for NYC. Within two hours, we would conceive hundreds of ideas on how to take action to assist Gulf Coast communities in extreme distress and rally around direct government action and public education programs for a green energy economy.

We split up into distinct teams: creative and media gurus, lobbying aficionados, direct actors to support local Gulf volunteer efforts, and public educators to spread the facts about our environmental reality. From the hundreds of good ideas, I’ve cobbled together a few main concepts to present. These ideas have great potential to spur a wave of direct action from the grassroots level on up.

Oiled Central Park
Cover a sprawling portion of central park with a black tarp-like material. The tarp would say, “This tarp is one millionth of the total size of the Gulf oil spill.” The tarp could be a month-long installation, reminiscent of Christo and Jean-Claude’s beautifully, controversial public art. The tarp would also act as a community meeting space to hold energy education workshops, eco-theater productions, and organized protests for a green energy economy. At night the tarp could be turned over to reveal a white back and images of the Gulf Coast could be projected as not to forget its amazing beauty.

The GulfTruth Channel
As traditional journalists and photographers continue to struggle to gain access to the oil spill, we’re calling for the creation of a GulfTruth viral video channel. The website would act as the real BP camera, funneling videos and content from non-traditional bloggers, photographers, and citizens of the Gulf Coast — uncensored and uninterrupted. The website would integrate web applications that help people understand the magnitude of the spill such as the if it was my home app. A new application that equates the Gulf Coast water pollution to what it might feel and look like if it were air pollution might send an effective message to us land dwellers.

Oil Addiction 12 Step Program
Design of a 12 Step Oil Addition program that includes guidance of daily changes we need to make and how to take local action. The program would include a citywide campaign where thousands of New Yorkers would call into work “sick from oil”.

Responsible Farm Fishing Programs
There were also ideas to adopt a local Gulf coast community, such as jumpstarting a program to support responsible farming fisheries to help Gulf fisherman get back on their feet. This type of program would allow these communities to somewhat continue their way of life that has been passed down through generations. Although farm fishing operations are debatable, at this point all possible avenues should be considered that would allow communities to preserve their threatened heritage and livelihood.

The were also cheeky comments of turning P. Diddy’s famous White Party into the Black Oil Party, instead of Lollapalooza a Spillapalooza, and recruiting The Boss himself, Bruce Springsteen for an energy efficiency public service announcement. It was an amazing experience to collaborate with so many passionate and talented people and to propose of all kinds of solutions to a disturbingly complex problem. I can only hope that there are numerous groups around the country doing the same.

The graphic above illustrates that BP failed miserably to invest in safety.

Outlandish investment in branding can’t tame a PR disaster like this. There are lots of ways to get involved. Take part in hands across the sand and check out CodePink to participate in the July 19 day of action against BP. Stand up and take responsibility by participating in the de-oiling of our society—as really, aren’t we all to blame?

:: Lorri Meyers

Greater NYC for Change
The Tishman Environment and Design Center, The New School
Sierra Club New York
NYC Democracy for New York City

Komen & KFC for the Cure

Thursday, April 29th, 2010

When I came across the blog chatter about Susan G. Komen for the Cure’s cause partnership with KFC, I thought I was reading an article from The Onion or an Ad Busters spoof ad! Yes, the KFC Colonel, skin now aglow in rosy pink, is touting pink buckets of overflowing chicken in an effort to educate women on the risks of breast cancer. 50 cents from every bucket sold at KFC will go towards breast cancer research. This program is estimated to raise over 8 million: the largest single donation to a breast cancer cause.

We can all feel something questionable about this brand association. According to Cancer.gov, “Weight gain during adulthood has been found to be the most consistent and strongest predictor of breast cancer risk in studies in which it has been examined.” Considering the big gaping dissonance between Komen, advocates fighting the second leading cause of death for women, at 22%, and KFC, grub that possibly causes heart disease, the leading cause of death for women, at 26%—What is KFC’s position on the health of their products?

In reference to Rob Walker’s Slate Magazine blog post: KFC is plunging forward with this campaign, giving no apparent thought to the possibility that some will find it preposterous. In a somewhat astonishing press release, the company says it intends to “educate the public” that “fried chicken can be part of a healthy, balanced diet”

Growing up consuming KFC as a monthly indulgence, and now as a brand professional, I believe this dishonest and dissociate KFC brand position is taking health claims too far and is simpleminded brand positioning. I confess, my childhood was littered with warm KFC experiences. I chomped on those crispy pieces of chicken lovingly. Did we think it was healthy? Certainly not! But that was the point. It was a mischievous dinner treat after a hard day’s work for the whole family. (Note: I no longer partake in this practice.)

I fear for the consumer that will swallow KFC’s claims to be a healthy part of their diet. KFC has made sound strategic brand choices in the past: moving away from their original name that bared the word Fried, posting nutrition facts, and producing ‘healthier’ grilled versions of their products. However, it’s not brand-wise to try to coerce people into thinking that KFC can be an integral part of a healthy lifestyle. I won’t even delve into the KFC business of raising chickens and the unnatural agricultural processes utilized that certainly aren’t healthy for the chickens, the workers, our environment, let alone anyone eating them.

Komen has planted their stake in the ground—they are aiming to be the leading nonprofit cause marketing organization in the world, but at what cost to their brand? What process does Komen use to vet their cause marketing partnerships? In this case, it doesn’t seem that they talked to their key target audience. This program has greatly eroded their brand promise and their biggest asset, their devoted community of precious brand supporters. We spoke with a nutritionist for breast cancer patients here in the city. She said that if the partnership weren’t so horrible, she’d laugh at it.

Although the 8.5 million projected donations is a monumental chunk of change for breast cancer research, I would love to know how breast cancer patients and survivors feel about this deal. Let’s invite these strong women to comment: how many pink buckets of chicken would you eat for the cure?